Pre-ordering means you order in advance - before the 'making process' has begun. This guarantees your purchase before we start production and also helps us reduce over-production (and therefore waste!).
If you’ve ordered from us before - take your usual size. If this is your first time or you need a little help - please consult our size guides or reach out and we’ll be glad to help!
We’ll keep you updated through each stage of the process via email notification.
Yes - please get in touch with your order number asap, or simply reply to the confirmation email.
Yes - as per our standard returns policy you have 28 days to return the item/s.
If you’ve ordered made to measure from us in the past, then we will have your size block stored at our makers in Italy. Get in touch and we can accommodate.